Click on the links for full details
 
New Visitors Guide
About Us
Payment Options & VAT
Credit & Debit Cards, Cheques & VAT information
How to Contact Us
Telephone, Fax Address, Email, Opening Times, Directions
Manage Your Account
Access your 'Account', change personal details, check status of orders
How to order
Finding & Adding items, Register, Logon & Checkout
Terms & Conditions
Ordering, Description of Goods & Prices, Delivery
Postage Rates
General Guide to Postage Charges, Delivery times
Cancellation & Returns Policy
Your Right to Cancel, Faulty Goods, Returning Goods
SR Discount Scheme
SR Membership, New Discount Scheme
Privacy & Security
Privacy Pledge, Security
 
 
 
Privacy Pledge
 
Scooter Restorations are committed to providing users with an Internet experience which respects their privacy. We adhere strictly to the requirements of the UK Data Protection Act 1998.
 
Your Consent
 
The purpose of this statement is to explain to you how we may use your personal information. By registering as a user of the services provided by scooterrestorations.com and by using the Scooter Restorations website generally you agree to this use.
 
Information you provide
 
  • Web usage information to develop and improve our website
  • Registration information to keep you informed
  • Name, address, email, and order details
  • Other data, from time to time, to help us provide you with improved products and services
 
How we use your personal information

  • To process your order and administer your account (including fraud prevention)
  • To enable us to review, develop and improve the products, services, special offers and events that we offer
  • To administer news and email service
  • To carry out market research and personalise your visit to our website
 
Who do we pass personal information to?
 
  • To employees to administer any accounts, products and services provided to you by Scooter Restorations now or in the future
  • Other than as necessary to fulfill your order, we will not provide your personal information (i.e. information you supply that identifies you) to any third party without your consent or unless we are required to do so by law
  • Some general statistical information about the user base, sales patterns, traffic volumes and related matters but these details will not include information personally identifying the individual user
 
Data Security
 
We endeavor to take all reasonable steps to protect your personal information. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us.
 
Your payment card details are deleted from our databse once your order has been dispatched.
 
Your use of this site
 
In order that we can monitor and improve the site, we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version, cookie details and the website that you visited prior to our site.
 
Cookies
 
Cookies are small pieces of information stored by your browser on your computer's hard drive. We use cookies to allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Most web browsers automatically accept cookies, though you do not have to. If you wish to disable cookies please refer to your user manual although please remember that by disabling cookies you may not be able to place an order on this website.
 
Contact Us
 
If you have any comments or queries in connection with our privacy policy, please contact our Customer Services team.
 
 
Security
 
Security Certificate
Scooterrestorations.com uses 128 bit InstantSSL Pro Certificate that encrypts all your personal information preventing it from being accessed or read by any third party. Our Privacy Pledge ensures complete privacy; we do not disclose your details to any third party.
 
When registering an account with scooterrestorations.com you will need to include your personal details including your payment card details (if credit card payment is selected). Once entered, these are encrypted and sent to our secure server where they are held only until your order has been paid and dispatched. After that all your payment card details are deleted from our database
 
At any time you can modify (e.g. update your information) or change 'your account' details by using the 'Account' function located on the top tool bar of all main site pages.
 
Guarantee Details
 
Our customers have never encountered fraudulent use of their credit card as a result of using the services of Scooter Restorations. Our services are tested and approved for connection directly to the major credit card organisations and do not go via any third party.