Scooter Restorations Help
 
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Terms & Conditions
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General Guide to Postage Charges, Delivery times
Cancellation & Returns Policy
Your Right to Cancel, Faulty Goods, Returning Goods
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Privacy & Security
Privacy Pledge, Security
 
Cancellations and Returns
 
Your Right to Cancel
 

You have 7 days from receipt of goods to cancel your order without reason (Distance Selling Regulations 2000)
 

If you wish to exercise your 'Right To Cancel' please inform our Customer Services team in writing of your intention to make a return within 7 days of receipt of the goods (email is acceptable, please include 'Right To Cancel' in the subject line). Then use the following procedure:
 

You should arrange for the goods to be returned to us in their original condition and unopened packaging
 

We will refund all monies paid by you for the goods (including delivery costs), except for the return postal charges, within 30 days of your cancellation
 
Faulty Goods
 
If the goods returned are found by us to be faulty, we will refund all monies paid by you for the goods (including delivery costs) together with any return postal charges you may have incurred (subject to these being reasonable)
 
We will not automatically accept any returns after 30 days
 
Returning Goods
 
Please package all returned items carefully in their original packaging
 
All returns made using your 'Right To Cancel' (as set out above) should be sent using First Class Royal Mail or Parcel Force depending on the weight of the item
 
We will not accept any liability for damage or loss caused by the carrier whilst items are in return transit
 

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